Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

As part of the buying and selling process, Annie Labs, Inc. (“Annie” or “we” or “us”) collect the personal information you give us such as your name, address and email address.

When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Text message marketing (if applicable): With your consent, we may send you SMS or MMS messages regarding order updates, promotions, and other related communications. You may opt out at any time by replying STOP to any message.

SECTION 2 – CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we infer that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, including email or text messages, for the continued collection, use, or disclosure of your information, at any time by contacting us at support@helloannie.co or by replying STOP to any text message.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics:

Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

SECTION 5 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 7 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our site is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to market products and services to you.

SECTION 8 – COMMUNICATIONS POLICY

By opting in to receive text messages from us, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., cart reminders) at the mobile number you provided. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies.

To opt-in, you may provide your mobile number during sign-up or checkout. By doing so, you agree to this policy. To opt-out, reply STOP to any message or contact us at ${emailLink}. Reply HELP for help.

We do not share mobile numbers collected for SMS messaging with any third parties for marketing purposes. All SMS communications comply with applicable laws, including the Telephone Consumer Protection Act (TCPA) and CTIA Messaging Principles and Best Practices.

SECTION 9 – SMS AND MMS DATA USAGE

When you provide your mobile number, you consent to receive SMS or MMS messages from us regarding updates, promotions, and other related communications. We collect and store your mobile number securely and use it solely for the purposes explicitly mentioned. Your information will not be shared with third parties or affiliates for marketing purposes without your express consent.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@helloannie.co.